Careers

Bar & Lounge Assistant

Join Chewton Glen as a Bar & Lounge Assistant, assisting in the operation and service of the Lounge and Bar areas.

Responsibilities 

  • To have a good knowledge of all food and drink available for sale in your department, enabling you to answer any guest queries quickly.
  • To carry out "opening up" mis-en-place duties including:
    • Collecting ice
    • Setting up the bar
    • Bottling up shelves
    • Collecting requisitions
  • To carry out cleaning of bar area and equipment on a regular basis,
  • To take orders for spirits, wine, beer, soft drinks etc, taking every opportunity to maximise sales in a discreet and professional manner.
  • To prepare and serve beverages, wine, etc for service in accordance with the SOP Manual.
  • To be constantly aware of guests needs and be able to respond to them accordingly.
  • To clear bar tables after the consumption of beverage items and to maintain the bar area in a presentable state on an ongoing basis.
  • To accurately charge guests for items purchased and to give any correct change at all times.
  • To ensure mis-en-place is well stocked and napkins available and folded correctly.
  • To assist with the preparation and service of tables in the Lounges for Afternoon Teas as per daily bookings.
  • To familiarise yourself with menus in other food and beverage outlets in the Hotel.
  • To maintain the spillage book to the required standard.
  • To frequently check on guest satisfaction and to communicate complimentary/adverse comments to the Bar Manager.
  • To welcome and seat guests in the absence of the Manager.
  • To "close down" the bar at the agreed time including emptying skips, dispersing of rubbish, mopping the floor and locking up securely.
  • To have a full knowledge of the Weighs and Measures Act and Licensing Laws and to strictly adhere to the provisions set.
  • To ensure the safe use and storage of chemicals.
  • To ensure all liquor items are correctly stored and secured and re-ordered where necessary.
  • To answer the Bar telephone quickly and to deal with guest/staff enquiries in a professional manner and in line with departmental standards.
  • Assist in continual development of Cocktail list and promotions.
  • Assist with the development of the Coffee list.
  • Preparation, serving and clearing of all hot drinks in accordance with the SOP manual.
  • Service and clearance of hot and cold food in accordance with SOP manual.
  • To be familiar with the EPOS system.
  • To ensure that you attend all trainings, briefings and meetings.
  • To use guests’ names at all times.
  • To be fully aware of the Hotel’s fire safety procedures and Health & Safety regulations.

THIS PERFORMANCE ROLE GUIDE IS NOT EXHAUSTIVE, NOR IS IT MEANT TO BE. ADDITIONAL ITEMS MAY BE INTRODUCED WHERE NECESSARY.

If you would like to be considered for a role at Chewton Glen please forward a copy of your CV with our application form to Jenn.

Jenn Laarberg - Human Resources Officer / Tel: 01425 283062 / Email: jlaarberg@chewtonglen.com

Chewton Glen is an equal opportunity employer committed to employing a diverse workforce.

Please note that all vacancies include weekend hours unless otherwise stated.

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