Careers

Room Service Waiter

Responsibilities

  • To ensure that the service is at all times performed in a professional manner and to the style as specified by the Restaurant Manager.
  • To be fully conversant with every dish served in the Restaurant and to provide explanations if requested.
  • To communicate with other Restaurant staff and departments.
  • To make sure that Company Policy and the Vision Statement are followed and utilised at all times.
  • To be aware of all services offered in the Hotel.
  • To ensure that all guests’ wishes are met so far as is reasonably possible.
  • To do mise en place, cleaning and service in the Restaurant.
  • To ensure that all tasks set are completed in the time allocated and to the standard set by the Company.
  • To transport and serve Room Service to the standard laid by the Company.
  • To ensure that all dishes are transported to the Restaurant and that the station is clean and clear throughout the service.
  • To report all comments/complaints/problems to the Head Waiter.
  • To liaise with the Head Waiter to ensure that the preparations and mise en place are correct and to the standard set by the Company.
  • To assist the Head Waiter in ensuring the station is ready for service.
  • To ensure that you are fully aware of the location of each room in the Hotel and of the quickest way to reach them.
  • To ensure that all trays taken to the rooms are checked by the Head Waiter before being delivered.
  • To use guests’ names at all times.
  • To ensure that service is discrete and efficient at all times.
  • To ensure that you attend all trainings, briefings and meetings.
  • To be fully aware of the Hotel’s fire safety procedures and Health & Safety regulations.

THIS PERFORMANCE ROLE GUIDE IS NOT EXHAUSTIVE, NOR IS IT MEANT TO BE. ADDITIONAL ITEMS MAY BE INTRODUCED WHERE NECESSARY.

If you would like to be considered for a role at Chewton Glen please forward a copy of your CV with our application form to Jenn.

Jenn Laarberg - Human Resources Officer / Tel: 01425 283062 / Email: jlaarberg@chewtonglen.com

Chewton Glen is an equal opportunity employer committed to employing a diverse workforce.

Please note that all vacancies include weekend hours unless otherwise stated.

 

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