Careers

Spa Membership Sales Manager (24 hours per week)

Responsibilities:

  • Generate sales leads through outreach activities and corporate events
  • Achieve daily and monthly sales targets as an individual and as part of a team
  • Inspire new and prospective members to join our spa by understanding the demand and reach out to new client types
  • Proactively manage sales and reach commission targets
  • Be passionate about Chewton, the spa and the amazing product portfolio
  • Manage monthly/annual subscriptions
  • Complete monthly retention calls
  • Complete appropriate admin in a timely manor
  • Ensure Chewton Glen membership benefits sits in line with current trends and comp set

Our successful candidate will:

  • Possess fantastic sales traits, including an approachable personality, an ability to communicate effectively and a desire to move forward in a career.
  • Be passionate about sales and have an understanding of the luxury spa and leisure industry.
  • Have experience in a sales based role and be comfortable working to strict targets
  • Be enthusiastic, self-motivated, target driven, and organised
  • Have a natural ability to drive and hit sales targets

Events:          

  • To arrange and develop all Club Events and provide appropriate costing within the department budgets.               
  • Host Club events and liaise with the Event’s Organiser.                      
  • Generate and develop new ideas for the Club social calendar.

Membership: 

  • Take prospective new members on show-rounds within the spa and hotel facilities.
  • Produce mailings and follow up.
  • Produce the membership budget.
  • Ideas for in House marketing of the Spa.

Administration:

  • Process monthly subscriptions.
  • Process monthly renewals.
  • Process monthly receipts.
  • Produce reports for the Club.
  • Update membership Marketing plan
  • Complete a weekly forecast
  • Ensure membership packs are completed in a timely manner
  • Maintain database Opera and Premier Spa software.

 

Stationary:    

  • Ensure adequate stocks of all spa literature are kept in House at all times.
  • Update literature as required.
  • Agree changes where necessary with Spa Director
  • To comply with all Hotel and Company Policies and Procedures.
  • To comply with statutory requirements regarding the work place such as employment law, health and hygiene fire prevention etc.
  • To carry out any other reasonable duty to assist in the smooth running of the company.

THIS PERFORMANCE ROLE GUIDE IS NOT EXHAUSTIVE, NOR IS IT MEANT TO BE. ADDITIONAL ITEMS MAY BE INTRODUCED WHERE NECESSARY.

If you would like to be considered for a role at Chewton Glen please forward a copy of your CV to Graham.

Claire Parrett - Human Resources Officer / Tel: 01425 283053 / Email: gchambers@chewtonglen.com

Chewton Glen is an equal opportunity employer committed to employing a diverse workforce.

Please note that all vacancies include weekend hours unless otherwise stated.

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