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Why book direct?

Booking direct means that we can plan your stay from start to finish and ensure every part is the 5-star service you expect.

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Michael Ball and Alfie Boe FAQs

Doors: 18:00

Age restriction: Under 14s to be accompanied by an adult

There is no re-admission after entry. Please plan ahead because once you’re in, you’re in!

This is a picnic style concert. Folding seats and picnic blankets are permitted.

We can rely on the British weather to be unpredictable so please come prepared with suncream and hats if the weather is good and waterproof coats and shoes if the weather is bad! No refunds will be given due to inclement weather.

No food or drink is permitted to be brought into the event.

We will not allow large bags into the events but you will be permitted to take small bags in with you. We class small bags as no larger than 35cm x 40cm x 19cm. 

No banners, flags or laser pens are permitted.

Animals, with the exception of registered assistance dogs, are not permitted in the Event.

The unauthorised use of photographic, video and/or sound recording equipment is prohibited and such items may be confiscated and any tapes or films destroyed.

Please note that there may be additional measures in place to ensure the safety of staff and guests in relation to COVID-19 which may vary according to health and safety and government advice at the time of the Event (and your breach of any of these may lead to you being refused entry and/or ejected from the Event).

 

For any ticket related enquiries please contact Ticketmaster customer services on this link

https://help.ticketmaster.co.uk/hc/en-us/articles/360017761298